Our Process

Our Renovation Process

Dedicated to the Highest Customer Care & Quality

Opening your home to relative strangers is not something we expect you to take lightly. That’s why we strive to know you and your needs while you’re getting to know us – to build trust, increase the comfort level, and to ensure that we’re all on the same page. Communication is the key to a successful relationship, and we take pride in our ability to be in touch with you every step of the way. For your project, you will get your own JAG team including a dedicated design consultant, designer, and project manager. They will see your project through from start to finish. Our process is simple but detailed. We would like to take some time to review our process with you, so you will know what to expect when working with us. For example, you’ll note that we meet often, to make sure that we’re always on the same page.

1. Consultation And Planning

Let’s Get Acquainted

We start with a free on-site consultation, where we discuss your project with you to gain an understanding of your goals and vision. This ensures that we can make informed recommendations on how to meet your needs. We will also discuss your budget and time lines. Next, we will prepare a Design Retainer, which will outline the scope of your project. At this time, the agreement is signed and design fee is paid. The design fee is deducted off the cost of the project if you decide to hire us. Now we are ready to start. Let the excitement begin!

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2. Design And Review

The Magic Of Creation

Your designer will visit your home, verify all the details of your project and take measurements. Shortly after, your design consultant and designer will meet with you to confirm your vision, scope, budget, and project schedule. From there, your designer will work on creating the space that you envision, providing visual aids such as 3D renderings, or even our new Virtual Reality experience. We’ll arrange a review meeting with you once the plans are ready, to look over them in detail. Depending on the complexity of your project, there may be only one design review meeting or several.

3. Rough Plans & Estimate

It’s All In The Details

Now we enter a phase of seeing what it will take to bring your dreams to reality. We draw up preliminary plans, then tweak and modify them as necessary to make sure they reflect what you want. We crunch numbers and give you ballpark figures that are as accurate as possible.

If it’s a big project, we will connect you with a designer and/or architect to draw up the master plan. We will meet with them to introduce you and your project, and then monitor their progress along the way.

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4. Final Design & Quote

Customized To Your Preferences

Once you are happy with the final plans, it is time to get a firm quote. The design sets out the specifications, which are a written “recipe” for the job. At this point, we will draw up an Agreement listing all aspects, from insurance to framing to final clean-up. We will give you a list of proposed vendors and a rough timeline for the job.

5. Final Budget And Materials

Details, Details, Details

You will now have the chance to decide on some of the most important details, and we will guide you through the process. In your Selections Meeting you will choose flooring, fixtures, lighting design, cabinets, and much more. This important step helps us prepare an accurate proposal. Next, we schedule a Production Team Review where your entire project team meets at your home. The team will take this time to review plans and confer with one another on any outstanding questions. On the same day, we’ll also meet one-on-one with key trade crews scheduled to work on your home. This ensures that everyone working on your project understands both the schedule and plan. Once all of the selections and designs are finalized, we’ll present and review the complete budget, drawings and selections in a Contract Budget and Plan Review Meeting.
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6. Construction And Check-in

Off To Work We Go

We’ll hold a Pre-Construction Meeting to discuss logistics and expectations with you prior to starting construction on your project. Once work has started, we’ll conduct a weekly walk-through with you where we’ll ask for your feedback on the progress to date. We consider this a critical part of the process, as it is our goal to make sure that we are meeting your expectations and keeping you updated on the schedule every step of the way.

7. Completion

Enjoying Your New Space

Prior to hammering the final nail, when work is nearly completed, we will prepare a final completion list, noting any outstanding items. We will work to complete any of these items as quickly as possible. Then, all you have to do is relax and enjoy your new space!
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Factors to keep in mind

Estimates & Proposals

A lot of time is spent during this phase, including correspondence back and forth to schedule a time to talk over the phone, then to meet in person at your home. Then will come the time to create the estimate, then to meet and discuss it.

Design & Selections

Whether you are remodeling your basement, bathroom, or kitchen, one constant is universal; many decisions will need to be made. These include flooring, colors, appliances, fixtures, and many others. These are big, costly, and hard decisions that ultimately can take days to months depending on how decisive our clients are. So while some people know exactly what they want, we also know that this process takes some clients a lot more time before they can finally make the decision and sign off on a selection. A number of other factors may add additional time to this process, including price and availability, which may lead to going back to the drawing board and taking even more time.

Permits

Every city and township is different – but it does take time to get this process underway because we have to have completed drawings…then submit them…then await any questions from the city… then wait for the approval.

Cabinets

If you are doing a project that includes cabinetry, whether a basement bar, kitchen, or even a bathroom vanity, then understand that it can take 6 weeks to get these cabinets after ordering them (which does not include the phase before; designing the cabinet layout)